Chamber Emissaries are chosen individuals who act as messengers to advocate the Chamber of Commerce to current members. Emissaries are assigned a minimum of twenty-four member companies to act as a liaison for the Chamber. Companies are chosen based on an opportunity to do business in the future. We want the member company to fall within the Emissaries natural scope of work so that it is easy to place them in their natural contact rotation. This program is an effort to increase membership value and retention rates. Chosen Emissaries have already shown a strong sense of commitment and dependability by being an outstanding Chamber member and are extended an invitation, by the Membership Division, to become part of the Emissary Program.
|•||The Chamber has something of value for all members|
|•||The Chamber is not a “one size fits all” membership|
|•||The Chamber helps tailor the membership to fit your needs|
We don’t expect you to have all the answers! Let your adopted member know you will get back with them (which is an opportunity for an additional contact). Always, pose the questions or complaint to us so we can do the “heavy lifting”!
However, if you find a different process that works well for you stick to it. Contact 1 is the only required item, since the new plaque inserts must be delivered in January.
|✓||Contact 1||REQUIRED - a visit from you delivering the new plaque inserts and member decals to your adopted members (during the month January)|
|✓||Contact 2||an email from you asking for updated On-line Directory information for your adopted companies (March)|
|✓||Contact 3||a phone call Invitation from you to attend an upcoming Chamber Member Orientation “Member Journey” and/or “Now That I’m a Chamber Member…?”- to meet Chamber staff and other Chamber members (May)|
|✓||Contact 4||a handwritten Thank you note, thanking your adopted member for their investment with the Chamber - bring the cards in and have them post marked by the Chamber (July)|
|✓||Contact 5||an email invitation from you to attend an Upcoming Breakfast with the President (September)|
|✓||Contact 6||a phone call or email invitation from you, to attend the Holiday Open House at the Chamber in December (All Emissaries should try to attend this event – this event is appropriate for all members!) (late November & early December)|
|✓||Additional Contacts throughout the year||
Mike will email you “Emissary Talking Points” at least monthly, before upcoming Chamber events so you may suggest to your members which events would be most appropriate for them to attend.
• Forward all Chamber event emails from the Chamber to your members
• Offer suggestions on which events your adopted member would receive benefit from attending
• Selectively, ask your adopted member if they would like to come into the Chamber for a brief tour of the building. (contact Mike or Donna to confirm a good time for this visit)
• Send additional, personalized Christmas cards, etc. (bring the cards in and we will post mark them at the Chamber)
These will be recorded in our database and our President/CEO and Membership Director will be reviewing them.
|•||The Chamber will email and post on its website an explanation of the Emissary Program and an introduction of all our Emissaries to its members|
|•||All new members will be given a brief explanation about the program and asked if they would like an Emissary to contact them|
|•||The Membership Director will invite Emissaries (on a rotating basis) to go with him on a “Member Engagement” visit - these meeting “tag-a-longs” will give ideas on how best to communicate to your adopted members|