Front row, from left: Terry Hatfield, representing Huntsville Mayor Loretta Spencer; FPMI President/CEO Joe Saparano and Chamber Chair Evans Quinlivan cut the ribbon on FPMI Solutions’ new contact center. Also participating in the ribbon cutting from FPMI were, back row, from left: Rodney Hyatt, Toi Garth, Leslie Yarbrough, Sandra Richardson, Barry Prokop and Cathy Christa.

“FPMI has enjoyed remarkable success and growth in all of its business lines, which include contact center services, human capital services and training services, and the company has provided excellent support of more than 30 other Federal agencies, including the U.S. Army and the Transportation Security Administration, as well as commercial clients,” said Chamber Board Chairman Evans Quinlivan, who served as master of ceremonies at the event. “With this new facility, FPMI will continue its unparalleled contact center support for the Department of Homeland Security.”

“I’m very proud to have this ribbon cutting ceremony today. We intend to continue to grow, and I’m looking forward to that growth,” said Joseph Saponaro, president & CEO of FPMI. “I do appreciate all the employees who work so hard.”

Barry Prokop, director of business development, acknowledged that there are a lot of acronyms used in the government and government contracting vernacular. “And when people ask me what FPMI stands for, I tell them value,” he said.

“This has been an extremely exciting time. We’ve got a lot to offer Huntsville, and I want to applaud the employees. We have some wonderful people here,” said Sandra Richards, director of program development.

FPMI’s human resource consulting and outsourced services offers human capital planning, analysis, and support; workforce development and optimization; career management services; performance management and learning solutions; employee and labor relations; talent acquisition; and staff augmentation. FPMI’s enterprise contact center services provide clients a resource for incoming and outgoing communication utilizing multiple communication modes to collect and integrate information from multiple sources into a single reporting system.