With an overall score of 782 points, BancorpSouth performed above the Southeast region average in all ranked categories and reported below-average problem incidence. In addition, the bank receives high rankings for transactions.

Huntsville Division President, Penny Billings said, “Our local staff is thrilled and proud to be a part of a financial institution that is recognized for providing excellent service. We look forward to continuing this tradition as we grow in the greater Huntsville area.”

BancorpSouth Chairman and CEO Aubrey Patterson said, "This honor reflects the commitment and professionalism of all 4,500 team members of BancorpSouth who are engaged actively in delivering on the bank’s brand position of ‘BancorpSouth, Right Where You Are."

Patterson added, “Customer service is at the heart of our business and is the foundation from which BancorpSouth was established over 130 years ago. This prestigious award signifies that we are continuing to fulfill our brand promise. It is all the more meaningful in today’s environment - a changing landscape that is becoming increasingly competitive, while being challenged by a slowing economy.”
“Our highest ranking also speaks to the fact that as an emerging regional bank, BancorpSouth offers the best of both worlds. We do this by maintaining industry-leading technological expertise, together with a high level of local decision-making and personalized service.”

The Southeast Region of the J.D. Power and Associates study covered these states: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and West Virginia.

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on cell phone ratings, car reviews and ratings, car insurance, health insurance and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

BancorpSouth Bank is a wholly owned subsidiary of BancorpSouth, Inc., a financial services company with approximately $13.2 billion in assets headquartered in Tupelo, Mississippi. BancorpSouth Bank operates approximately 290 commercial banking, mortgage, insurance, trust and broker/dealer locations in Alabama, Arkansas, Florida, Louisiana, Mississippi, Missouri, Tennessee and Texas.